Privacy Policy
At Mad World, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us through our website (madworldglobal.com) and associated services. Please take a moment to review the following information:
Information Collection: We may collect personal information from you when you visit our website, create an account, place an order, subscribe to our newsletter, participate in surveys or promotions, or interact with our website's features. The types of personal information we may collect include your name, email address, shipping address, billing information, and any other details you voluntarily provide to us.
Information Use: We use the personal information we collect to process and fulfill your orders, communicate with you about your purchases, send you marketing communications (with your consent), provide customer support, improve our website and services, and comply with any legal obligations.
Information Sharing: We may share your personal information with trusted third-party service providers who assist us in operating our website and conducting our business. These service providers are contractually obligated to maintain the confidentiality and security of your information. We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.
Cookies and Tracking Technologies: Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your preferences regarding cookies through your browser settings.
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of transmission over the internet or electronic storage is completely secure. We strive to protect your data, but we cannot guarantee its absolute security.
Third-Party Links: Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy: Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete that information.
Your Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions or concerns regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.
Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us: If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us.
Thank you for entrusting us with your personal information. We are committed to maintaining the privacy and security of your data as we strive to deliver an exceptional shopping experience at Mad World.
How can I track my order?
Once you place your order online, you will receive an email confirmation containing all the necessary details. This email will include a tracking number or a link to track your order. You can use this information to stay updated on the progress of your shipment. If you have any further questions or need assistance, please feel free to reach out to our customer support team. They will be happy to assist you.
Do you accept refunds?
At Mad World, we understand that there may be situations where you need a refund for your item. If there are delays or unavailability beyond our control, you may be eligible for a refund. To request a refund, contact our customer support within 30 days of the expected shipping date. Certain items are non-refundable, and changes/cancellations can only be made before production or shipment. We appreciate your understanding as we work to provide exceptional streetwear and customer service.